The options available to you will depend on whether you have fallen behind on your mortgage payments, or whether your mortgage term has come to an end. If you are unsure which of these applies to you please refer to the first letter that you received from us, or contact us to discuss further. Please select the most relevant drop down below for more details.
Your options
Pay the full arrears - All court action will be stopped
If you are able to clear the arrears, your lender will stop action. The funds must arrive before an eviction is due to take place.
Make proposals
If you are able to afford the mortgage payment, plus an extra amount each month, you can offer to clear the arrears over a period of time. Your lender can consider any proposal that you make.
Explore alternatives
If you are unable to pay the full arrears or offer a payment proposal, please still contact us. There may be other options available.
If you are struggling to repay your mortgage, this page will provide you with information and details on the options available to you.
Contact us
You can call us to discuss your situation. Our experienced staff will discuss your circumstances and keep your lender up to date.
Get some advice
You may wish to obtain free independent financial or legal advice. You can do this by contacting the organisations listed in the letters that we have sent to you.
Your options
Pay the full balance - All court action will be stopped.
If you are able to pay the balance, your lender will stop action. The funds must arrive before an eviction is due to take place.
Explore alternatives
If you are unable to pay the balance in full, please still contact your lender. There may be other options available.